Hospitality volunteer roles

Our dedicated team of Welcomer volunteers, provide a warm reception to Cathedral visitors during public hours. Welcomers offer information, answer queries, and cater to individual visitor needs. If you enjoy meeting new people and sharing the Cathedral's rich history, this volunteer role may be perfect for you.

WELCOMER ROLE DESCRIPTION

The Guides offer inspiring and informative tours of the Cathedral to our many visitors and booked groups. You start by joining the visitor-facing volunteers in the Welcome Team. This is the perfect way to experience the Cathedral, learn about its history and its visitors. It also helps to develop skills with the opportunity of then taking your interest further to train as a Guide. The training course runs every two years (the next is in 2026) and comprises of 10 weekly sessions which includes a mentoring programme, leading to a final assessment. If you are you interested in history, then this is the role for you! 

guides ROLE DESCRIPTION

Contribute to the seamless experience of Cathedral services and events as a Steward. Engage in a public-facing role, welcoming congregation members and visitors to various Cathedral functions. Be a vital part of creating a positive and enjoyable experience for all.

STEWARD ROLE DESCRIPTION

Assist the Clergy and Vergers during the 11.00am Sunday Eucharist and at other occasional services,including helping to prepare for the service (arriving at least fifteen minutes before or earlier if a rehearsal is required) and processing the choir and clergy in and out of the Cathedral and other duties during the service.

SERVER ROLE DESCRIPTION

The Day Chaplain role aligns with the Worship, Pastoral, Missional, and Evangelistic aspects outlined in the Cathedral’s Vision. It involves being prominently present on the Cathedral floor, offering pastoral support to visitors, volunteers and employees. Day Chaplains may engage in confidential conversations, following the guidelines set in the Safeguarding Policy. Additionally, they are lead hourly prayers and provide assistance during services.

day chaplain role description

A varied role, Retail Assistants acts as an ambassador for the Cathedral, welcoming and serving customers, providing information, operating the tills, selling tickets to Guided Tours and more. Find out more in the role description below.

RETAIL ASSISTANT ROLE DESCRIPTION