Whistleblowing Policy

The Chapter is committed to being open, honest and accountable. It encourages a free and open culture in its dealings between the members of Chapter, office holders, employees, workers and volunteers in the cathedral. Tackling problems is vitally important to maintaining the Chapter’s financial health and achieving its charitable aims. 

This policy aims to help office holders, employees, workers and volunteers in the cathedral to raise any serious concerns they may have about colleagues or anything taking place in the cathedral with confidence and without having to worry about being victimised, discriminated against or disadvantaged in any way as a result.

This policy is written in the context of the Public Interest Disclosure Act 1998 (the “Act”) and other legislation which protects employees and workers who ‘blow the whistle’ on malpractices within their organisation.

Although it was not previously thought that statutory protection under the Act extended to office holders or volunteers, in a recent judgment (Gilham v Ministry of Justice  2019) the Supreme Court decided that judicial officers can seek the protection of whistleblowing legislation. The position regarding clergy has not been tested but, taking a cautious approach, this policy assumes that the courts would afford the same protection to clergy office holders.

In addition, as it is considered best practice for charities to choose to extend similar protections to volunteers, the Chapter has chosen to extend the same protection to volunteers in so far as is possible and to treat all individuals making a disclosure in the spirit of the Act

1. Principles
  • Everyone should be aware of the importance of preventing and eliminating wrongdoing at work. Employees should be watchful for illegal or unethical conduct and report anything of that nature that they become aware of.
  • Any matter raised under this procedure will be investigated thoroughly, promptly and confidentially, and the outcome of the investigation reported back to the employee who raised the issue.
  • No employee will be victimised for raising a matter under this procedure. This means that the continued employment and opportunities for future promotion or training of the employee will not be prejudiced because he/she has raised a legitimate concern.
  • Victimisation of an employee for raising a qualified disclosure will be a disciplinary offence.
  • If misconduct is discovered as a result of any investigation under this procedure the Cathedral's disciplinary procedure will be used, in addition to any appropriate external measures.
  • Maliciously making a false allegation is a disciplinary offence.
  • An instruction to cover up wrongdoing is itself a disciplinary offence. If told not to raise or pursue any concern, even by a person in authority such as a manager, employees should not agree to remain silent. They should report the matter to the Communar / Executive Director or a non-executive member of Chapter or, if a member of Chapter is not available, to the appropriate external authority.
2. To whom does this policy apply?

This policy applies to everyone who works for and in or volunteers in the cathedral. This means employees, workers, office holders, volunteers, interns and contractors.

3. What is Whistleblowing?

‘Whistleblowing’ refers to the internal or external disclosure of malpractice and serious suspected wrongdoing as well as illegal acts, or omissions, at work. It covers, for example, how we raise funds, how we commission work or make payments and where there has been a breach of a legal, statutory or regulatory requirement or unethical behaviour.

4. What types of concerns are covered by this Policy?

To use this whistleblowing policy and be legally protected under the Act, you must make a disclosure about a serious concern. This is known under the Act as a ‘qualifying disclosure’. This means you have information and reasonably believe that one or more of the following matters is happening, has taken place, or is likely to happen in the future:

  1. a criminal offence (including fraudulent and corrupt behaviour, e.g., theft, fraud or malpractice)
  2. a miscarriage of justice
  3. an act creating risk to health and safety 
  4. an act causing damage to the environment 
  5. a breach of any other legal obligation,
  6. Unethical behaviour
  7. concealment of any of the above

You do not need to have proof that such an act is being, has been, or is likely to be, committed. You do, however, need to hold a reasonable belief of such an action having been, being or likely to be carried out.

5. What concerns cannot be raised as whistleblowing under this policy?

This whistleblowing policy does not apply to:

Complaints: A complaint that is an expression of your dissatisfaction which calls for a response. If you want to make a complaint about the cathedral you should use our complaints policy.

Safeguarding concerns: For safeguarding concerns please contact safeguarding@chichestercathedral.org.uk

Concerns about other organisation: If you have concerns about the behaviour of another Church of England organisation, you should raise them through that organisation, following any whistleblowing procedures it has.

Employment related concerns: This policy does not deal with any complaints employees may have about their own employment position, which should be addressed through the Cathedral’s Grievance Procedure. (Bullying, harassment and discrimination are only covered by the whistleblowing policy when your particular case is in the public interest.)

6. How to raise a concern

You should raise your whistleblowing concern as soon as possible. This will make it easier to act and to enable any problems to be resolved or reported quickly. 

You can make your disclosure orally, but written disclosures are preferable as these will make the process more efficient and effective. In your disclosure, you should:

  1. provide any relevant context and background, including relevant dates, venues, names etc
  2. state clearly the reason why the situation causes for concern.

[You may find it useful to consider the following questions. What do I think is happening? What (if any) evidence do I have? Who is doing it? Why might it be wrong? What clear explanations may there be? May others be aware of the issue(s)? Who may I report this to?]

You must say that you are raising your concern using the whistleblowing policy and whether you wish your identity to be kept confidential. While we will make every effort to deal with your case confidentially, depending on the circumstances of the case this may not always be possible (e.g. if the police are involved). Where this is the case, you will be informed of this and the reasons why it was not possible. We prefer non-anonymous disclosures, as anonymity often makes it difficult to properly investigate concerns, protect employees or give feedback on outcomes.

c) The Head of Human Resources is designated to handle whistleblowing concerns in the Cathedral and is the Cathedral’s Whistleblowing Officer.

d) You should report your concern in the first instance to your line manager/volunteer co-ordinator where appropriate, or to the Whistleblowing Officer. If the matter concerns the Whistleblowing Officer, it should be raised with the Communar or the Dean. You may also report concerns directly to any non-executive member of Chapter (i.e. lay members or clergy, excluding the Dean, Chancellor, Precentor or Treasurer.)

e) If you are unsure whether to use this procedure, or you want independent advice at any stage, you should contact your trade union or an independent organisation such as Protect.

f) If you feel unable to whistle blow internally (especially if your concern lies with the Cathedral’s senior leadership, including members of Chapter) the matter may be reported directly to the Bishop, the Rt Revd Dr Martin Warner and/or the Diocesan Secretary, Mr John Preston. You may also contact the relevant regulator, such as the Charity Commission or Church Commissioners.

7. Protecting the individual raising the concern

If you raise a concern which you believe to be true, the Chapter will take appropriate action to protect you from any harassment, victimisation or bullying. Employees and workers who raise a genuine concern under this policy will not be at risk of losing their job, nor will it influence any unrelated disciplinary action or redundancy procedures.

The matter will be treated confidentially but if the concern cannot be resolved without revealing your identity, the Whistleblowing Officer (or other person managing the process, where the complaint involves the Whistleblowing Officer) will make every effortto discuss with you whether and how to proceed.

You should note that they will not be protected from the consequences of making a disclosure if, by doing so, you commit a criminal offence.

8. How will the Chapter deal with the concern?

How the concern will be dealt with, will depend on what it involves. It is likely that further enquiries and/or investigation will be necessary. The concern may be investigated by the Whistleblowing Officer, through the disciplinary process or it may be referred to the police, Diocesan Safeguarding Adviser, a regulator, other agencies, an external auditor or an independent investigator.

Typically, the matters raised may result in one or more of the following:

  1. no action required
  2. action being taken under another policy or procedure
  3. an internal investigation under this policy
  4. a referral to the police or other relevant statutory body
  5. referral to the Church Commissioners
  6. a referral to cathedral’s external auditors
  7. a Serious Incident Report being made to the Charity Commission
  8. an independent enquiry.

It may be necessary for you to give evidence in criminal or disciplinary proceedings.

The Whistleblowing Officer will give you feedback on the progress and outcome of any investigation, wherever possible. Your complaint will be acknowledged immediately and you will receive a response within five working days. If there is likely to be a delay you will receive an email explaining why.

9. Allegations that are malicious or known to the individual making them to be false

If it is found that you have knowingly or maliciously makes an untrue allegation or you are involved in any way in the malpractice, wrongdoing or illegal acts or omissions, the Chapter will take appropriate action in accordance with the appropriate policy.

If the suspicions are not confirmed by an investigation, the matter will be closed and a record retained. Any person raising a concern under this policy will not suffer any detriment for raising the concern unless they are found to have made a malicious allegation.


Procedure

This procedure is for disclosures about matters other than a breach of an employee's own contract of employment. If an employee is concerned that his/her own contract has been, or is likely to be, broken, he/she should use the Cathedral's grievance procedure.  People who are not employees ie clergy, volunteers or members of the public should proceed straight to Stage 3.The Whistleblowing Officer at Chichester Cathedral is the Head of HR.

Stage 1

  • In the first instance any concerns should be raised with the employee’s line manager (unless the employee reasonably believes his/her line manager to be involved in the wrongdoing or does not wish to approach his/her line manager for any other reason).
  • If he/she believes the line manager to be involved, or for any reason does not wish to approach the line manager, then the employee should proceed straight to stage 3.

Stage 2

  • The line manager will arrange an investigation of the matter (either by investigating the matter him/herself or immediately passing the issue to someone in a more senior position).
  • The investigation may involve the employee and other individuals involved giving a written statement. Any investigation will be carried out in accordance with the principles set out above. The employee's statement will be taken into account, and he/she will be asked to comment on any additional evidence obtained.
  • The line manager (or the person who carried out the investigation) will then report to the Whistleblowing Officer and to Chapter, which will take any necessary action, including reporting the matter to any appropriate government department or regulatory agency.
  • If disciplinary action is required, the Communar / Executive Director or non-executive member of Chapter will start the disciplinary procedure. On conclusion of any investigation, the employee will be told the outcome of the investigation and what Chapter has done.

Stage 3

  • If the employee is concerned that his/her line manager is involved in the wrongdoing, has failed to make a proper investigation or has failed to report the outcome of the investigations to Chapter, he/she should inform the Whistleblowing Officer or a lay member of Chapter, who will arrange for another manager to review the investigation carried out, make any necessary enquiries and make his/her own report to Chapter as in stage 2 above.  Any approach to the Whistleblowing Officer or non-executive member of Chapter will be treated with the strictest confidence and the employee's identity will not be disclosed without his/her prior consent.
  • If for any other reason the employee does not wish to approach anyone within the Cathedral, he/she may contact the Bishop of Chichester, the Revd Dr Martin Warner or the Diocesan Secretary Dr John Preston. He/she may also contact the Church Commissioners or the Charity Commission.

Their contact details are given in the section below.

Policy reviewed and re-approved July 2024.

The Bishop of Chichester
Diocese of Chichester
The Rt Revd Dr Martin Warner
01243 782 161
Diocesan Secretary
Diocese of Chichester
Dr John Preston
01273 421 021
Diocesan Church House, 211 New Church Road, Hove, BN3 4ED
The Charity Commission
https://forms.charitycommission.gov.uk/raising-concerns/